Changing a price does not always need a site visit. On connected machines, it can be done remotely.
On machines with telemetry and remote configuration, the operator changes prices and menus in a management system, and the changes reach the controller at the next sync. Shelf products and price labels still have to be updated physically during a service visit.
What can be changed remotely
- Selection prices.
- Names and graphics on a touchscreen.
- Which drinks appear on the menu.
- Some operating settings.
What cannot be changed remotely
The physical product layout, paper labels, and stickers. That is why changes are planned with service visits.
Screens make changes easier
Machines with screens show new prices right after syncing. The page on touchscreen vending machines (publisher's site) has examples.
FAQ
Is a price change visible immediately? After syncing with the controller. Timing depends on the system.
Can a machine without telemetry be updated remotely? No, changes are made on site.