A touchscreen turns a vending machine into a small kiosk. It can show more information and makes choosing easier.
A touchscreen replaces the numeric keypad: customers pick from a list with names and images, and the machine can show extra details, such as ingredients or allergens, if the operator has entered them. Screen content is usually updated remotely through management software.
Touchscreen vs. keypad
With a keypad, customers look for the selection number. On a screen, they see the name and description right away. That helps with a wide range or many drinks.
What the screen can show
- Product names and images or graphics.
- Ingredients and allergen information.
- Available payment methods.
- Service messages.
Examples
The page on touchscreen vending machines (publisher's site) describes such devices.
FAQ
Is a touchscreen hygienic? It needs regular cleaning per the manufacturer's guidance, just like a keypad.
Does it work with gloves? It depends on the screen technology. Check the specs.