Behind the machine door is a service menu. It is the operator's and technician's working tool.
Service mode is a controller menu reached by opening the machine or logging in, where the operator sets prices, maps selections, tests motors and sensors, and reads counters and errors. Only authorized staff can access it, because changes affect sales and how the machine runs.
Typical functions
- Setting prices.
- Testing motors and sensors.
- Reading sales counters.
- Error history.
- Temperature and lighting settings.
Security
The service menu is protected by the door key, a code, or a card. Changes are often logged in the event history.
When help is needed
If the site notices a problem, it reports it to the operator rather than changing settings. Contact channels are on the support (publisher's site) page.
FAQ
Is service mode the same on every machine? No, it depends on the maker and controller.
Do service mode changes show in telemetry? In many systems, yes, as events.